Leo Varadkar (Dublin West, Fine Gael)
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Question 372: To ask the Minister for Communications, Energy and Natural Resources if his Department operates any number utilising the lo-call designation 1890; if his attention has been drawn to the fact that use of this number can impose additional costs on mobile phone users; if he will ensure that where such numbers are advertised in the press, online or in literature this additional cost is noted, and that a standard geographic phone number is also given; if this is not currently done, if he will ensure that this will be done; and if he will make a statement on the matter. [41236/10]

Eamon Ryan (Dublin South, Green Party)
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My Department uses both a lo-call number and local number for members of the public.

The use of a lo-call number affords considerable savings to people who do not have access to free national call services. In accordance with best practice there is an accompanying note on the website and in press notices or other literature advising that the rates charged for the use of the 1890 number may vary between service providers.

Those who have an entitlement to free national calls can of course ring the main Department number for free.