Written answers

Thursday, 28 October 2010

Department of Education and Science

FÁS Training Programmes

6:00 am

Photo of John DeasyJohn Deasy (Waterford, Fine Gael)
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Question 15: To ask the Tánaiste and Minister for Education and Skills the number of persons in County Waterford receiving an offer of training from FÁS each month in 2009 and to date in 2010; and if she will make a statement on the matter. [39598/10]

Photo of Seán HaugheySeán Haughey (Dublin North Central, Fianna Fail)
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The following table details the number of people in County Waterford who have received an offer of training from FÁS since 2009.

When you compare the total 2009 figures to the figures relating to January to October 2010 there has been an increase of over 20% of the number of offers for training made to people in County Waterford.

Please note that the information detailed below is for Waterford City and County combined.

Clients Who Received offer to start training in Waterford City and County
2009Jan96
Feb291
Mar100
Apr225
May165
Jun156
Jul152
Aug185
Sep592
Oct333
Nov326
Dec98
Total2719
2010Jan206
Feb376
Mar355
Apr357
May359
Jun295
Jul195
Aug244
Sep648
Oct283
Total3318
Grand Total 2009/20106037

Photo of John DeasyJohn Deasy (Waterford, Fine Gael)
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Question 16: To ask the Tánaiste and Minister for Education and Skills the number of persons in County Waterford who have received job placements by FÁS each month in 2009 and to date in 2010; and if she will make a statement on the matter. [39599/10]

Photo of Seán HaugheySeán Haughey (Dublin North Central, Fianna Fail)
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The following table details the number of people in County Waterford who have received job placements by FÁS since 2009.

Please note that the information detailed below is for Waterford City and County combined.

Job Placements Waterford City and County
2009Jan52
Feb45
Mar32
Apr47
May44
Jun49
Jul58
Aug49
Sep196
Oct156
Nov96
Dec36
Total860
2010Jan30
Feb54
Mar67
Apr56
May70
Jun95
Jul67
Aug46
Sep117
Oct50
Total652
Grand Total 2009/20101512

Photo of Lucinda CreightonLucinda Creighton (Dublin South East, Fine Gael)
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Question 17: To ask the Tánaiste and Minister for Education and Skills the number of complaints made by participants in FÁS training programmes by county in the years 2006, 2007, 2008, 2009 and in 2010 in tabular form; the number of complaints that have been resolved; and if she will make a statement on the matter. [39618/10]

Photo of Seán HaugheySeán Haughey (Dublin North Central, Fianna Fail)
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Complaints made to FÁS are normally resolved locally. Complaints that are not resolved locally are referred to the FÁS Client Services Coordinator at FÁS Headquarters. If they are not resolved at this stage they are referred to the Clients Services Commissioner.

The following table lists the number of complaints received by the FÁS Client Services Coordinator from 2007 to 2010 (year-to-date) inclusive, the number that are resolved and the number referred on to the Client Services Commissioner or other body.

I am advised that collating the detailed information required by the Deputy is a huge task, would take a considerable amount of time to complete and would involve a disproportionate amount of resources when set against FÁS's main day-to-day remit.

YearNumber of complaints received by the Client Services CoordinatorNumber resolvedNumber of Complaints referred to the Client Services CommissionerNumber referred to the Equality Tribunal
200712912333
20081611592
2009190184 (estimated*)6
2010 (year-to- date)160tbc**0

* The 2009 FÁS Client Services Coordinator Report is yet to be finalised.

** The 2010 FÁS Client Services Coordinator Report has yet to be compiled

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