Mary Upton (Dublin South Central, Labour)
Link to this: Individually | In context

Question 249: To ask the Minister for Enterprise, Trade and Innovation if he will ensure that a redundancy payment is now processed in respect of a person (details supplied); and if he will make a statement on the matter. [36659/10]

Dara Calleary (Mayo, Fianna Fail)
Link to this: Individually | In context

My Department administers the Social Insurance Fund (SIF) in relation to redundancy matters on behalf of the Department of Social and Family Affairs. There are two types of payment made from the SIF – rebates to those employers who have paid statutory redundancy to eligible employees, and statutory lump sums to employees whose employers are insolvent and/or in receivership/liquidation

I can confirm that a statutory redundancy lump sum claim was received by my Department on 6 October, 2010 in respect of the above individual. In view of the particular set of circumstances outlined by the Deputy in this case, I have asked my Department to bring forward the processing of this claim and I understand that this claim will be processed over the next 3 to 4 weeks. I regret that the individual concerned had an unsatisfactory customer service experience and I have brought this matter to attention in my Department.