Written answers
Wednesday, 29 September 2010
Department of Social and Family Affairs
Social Welfare Benefits
11:00 pm
Lucinda Creighton (Dublin South East, Fine Gael)
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Question 1378: To ask the Minister for Social Protection the average length of time for processing all social welfare applications in the years 2007, 2008, 2009 and 2010. [33999/10]
Éamon Ó Cuív (Galway West, Fianna Fail)
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The information requested by the Deputy is set out in the following table.
| Table: New claims average processing times in weeks: 2007 to (end-August) 2010 | ||||
| 2007 | 2008 | 2009 | 2010 | |
| State Pension (Contributory) | 11 | 11 | 8 | 8 |
| State Pension (Transitional) | 10 | 3 | 3 | 5 |
| Widow(er)'s Contributory Pension | 5 | 4 | 2 | 3 |
| State Pension (Non-Contributory) | 8 | 9 | 8 | 9 |
| Widow(er)'s (Non-Contributory) Pension & One Parent Family Payment (Widow) | 7 | 9 | 9 | 11 |
| One-Parent Family — (Local Office based) | 9 | 11 | 11 | 16 |
| Household Benefits | 3 | 2 | 3 | 3 |
| Bereavement Grant (Social Welfare Services Office Sligo) | 3 | 1 | 1 | 1 |
| Bereavement Grant (Social Welfare Services Office Longford) | n/a | 2 | 2 | 4 |
| Invalidity Pension | 8 | 10 | 12 | 12 |
| Family Income Supplement — New Claims | 12 | 13 | 8 | 10 |
| Disability Allowance | 16 | 15 | 15 | 13 |
| Carer's Benefit | n/a | n/a | n/a | n/a |
| Carer's Allowance | 12 | 15 | 9 | 8 |
| Jobseeker's Benefit | 2 | 2 | 3 | 2 |
| Jobseeker's Allowance | 3 | 5 | 6 | 5 |
| Illness Benefit | 1 | 1 | 1 | 1 |
| Occupational Injury Benefit — Interim Illness Benefit | <1111Maternity Benefitn/an/an/an/aChild Benefit — Domesticn/an/an/a2Child Benefit — EUn/an/an/a26Domiciliary Care Allowance *n/an/a77Back to Education AllowanceApplicants for back to education are already in receipt of another social welfare payment before a decision is made on their entitlement to back to education. Consequently, delays, if any, should not cause hardship. Statistics are not maintained centrally as to the processing times of claims.Treatment BenefitTreatment Benefit operates differently than other schemes. As payment is made to contractors after treatment has been given, there is no delay for the customer. The scheme is on target.Disablement BenefitAs this scheme is not a primary income support scheme, there is no performance standard. Many of the claimants are already in receipt of a payment.*Domiciliary Care Allowance was not administered by this Department until April 2009.> |
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