Written answers

Wednesday, 23 June 2010

10:00 pm

Photo of Pat RabbittePat Rabbitte (Dublin South West, Labour)
Link to this: Individually | In context

Question 71: To ask the Minister for Transport if he has been briefed by the Road Safety Authority on its proposal to fine the operators of the national car testing system (details supplied) if the current NCT difficulties and waiting lists continue; if he is satisfied with the current operation of the NCT system in view of the high level of consumer complaints, particularly in relation to the operation of the website and waiting times to access an NCT in certain parts of the country; and if he will make a statement on the matter. [26845/10]

Photo of Noel DempseyNoel Dempsey (Meath West, Fianna Fail)
Link to this: Individually | In context

Under the Road Safety Authority Act 2006 (Conferral of Functions) Order 2006 (S.I. No. 477 of 2006) vehicle testing arrangements and the contract for same are matters for the Road Safety Authority. There is regular and ongoing contact between the RSA and my Department on matters pertaining to the National Car Testing Service (NCTS). My Department receives reports from the RSA from time to time regarding the number of tests booked and carried out and waiting periods.

The management of the contract for the operation of the NCT is a matter for the RSA. I understand from the RSA that the contract with the NCT operator requires that a number of specific performance standards be met in a wide range of operational areas. The contract sets out the penalties, which can be imposed in the event that the contractor fails to meet the performance requirements. I understand that the NCTS have employed additional vehicle inspectors, two new test centres have opened, and in addition certain test centres have increased opening hours. The NCTS also has further plans to increase capacity, which will improve customer service and ensure they are in a position to deal with demand on an ongoing basis.

Comments

No comments

Log in or join to post a public comment.