Bernard Durkan (Kildare North, Fine Gael)
Link to this: Individually | In context

Question 410: To ask the Minister for Social Protection the length of time in respect of disability allowance or similar payment the appeals process will take in the case of a person (details supplied) in County Meath; and if he will make a statement on the matter. [20325/10]

Éamon Ó Cuív (Galway West, Fianna Fail)
Link to this: Individually | In context

The Social Welfare Appeals Office has advised me that, following receipt of the relevant Departmental papers including comments on the grounds of appeal, the appeal from the person concerned will be referred to an Appeals Officer for consideration.

The number of appeals received in the Social Welfare Appeals office has increased substantially in recent years. To deal with the increased workload, two additional Appeals Officers were appointed during 2009. The possibility of assigning further additional resources on a temporary basis is currently under consideration.

In addition, changes have recently been made to processes in the Social Welfare Appeals Office with a view to achieving additional productivity. I am assured by the Chief Appeals Officer that she is keeping the outcome of these changes under continuous review to ensure the optimum throughput of appeals with full regard to due process in terms of the rights of appellants and adherence to the requirements of natural justice.

The Social Welfare Appeals Office functions independently of the Minister for Social and Family Affairs and of the Department and is responsible for determining appeals against decisions on social welfare entitlements.