Written answers

Thursday, 17 December 2009

Department of Finance

Financial Services Regulation

6:00 pm

Photo of Frank FeighanFrank Feighan (Roscommon-South Leitrim, Fine Gael)
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Question 51: To ask the Minister for Finance if he will investigate the refusal by an insurance company to honour cover commitments arising from a claim for a break-in to premises (details supplied) in County Roscommon in view of the fact that a conviction was achieved against the perpetrator. [47948/09]

Photo of Brian Lenihan JnrBrian Lenihan Jnr (Dublin West, Fianna Fail)
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The Financial Regulator has informed me that the decision to pay a claim is a matter for an insurance company in conformity with the conditions of the insurance contract. They have also advised that a claimant who is unhappy with the treatment of their claim can refer the matter to the Financial Services Ombudsman for investigation. Details of the service provided by the Financial Services Ombudsman can be found at www.financialombudsman.ie. Finally, it should be noted that under a Memorandum of Understanding between the offices of the Financial Regulator and the Financial Services Ombudsman any wider issues coming to the attention of the Ombudsman in the course of an investigation can be referred to the Financial Regulator for consideration.

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