Ciarán Lynch (Cork South Central, Labour)
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Question 168: To ask the Minister for Health and Children if there was an evaluation of the effectiveness of the free phone service operated by the homeless persons unit since 1993 undertaken before the decision was taken to replace it; if she will guarantee that the new 24 hour help line will be staffed from within the statutory sector; if protocols have been put in place between the new service provider and social work and out of hours social work services which will ensure the continued sharing of essential information in relation to child welfare and child protection issues; the projected costings for this help line; the projected costings of the expanded outreach services which the introduction of the new help line will necessitate; and if she will make a statement on the matter. [39999/09]

Mary Harney (Dublin Mid West, Independent)
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As the Deputy's question relates to a service matter it has been referred to the HSE for direct reply.

John McGuinness (Carlow-Kilkenny, Fianna Fail)
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Question 169: To ask the Minister for Health and Children if an appeal for back to school allowance will be approved in the case of a person (details supplied) in County Kilkenny. [40070/09]

Mary Harney (Dublin Mid West, Independent)
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As this is a service matter, it has been referred to the HSE for attention and direct reply to the Deputy.

Jack Wall (Kildare South, Labour)
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Question 170: To ask the Minister for Health and Children the reason a person (details supplied) in County Kildare did not receive the back to school clothing and footwear allowance; and if she will make a statement on the matter. [40389/09]

Mary Harney (Dublin Mid West, Independent)
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As this is a service matter, it has been referred to the HSE for attention and direct reply to the Deputy.

Jack Wall (Kildare South, Labour)
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Question 171: To ask the Minister for Health and Children the reason a person (details supplied) in County Kildare has not received the clothing allowance in 2009; and if she will make a statement on the matter. [40582/09]

Mary Harney (Dublin Mid West, Independent)
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As this is a service matter, it has been referred to the HSE for attention and direct reply to the Deputy.