Olwyn Enright (Laois-Offaly, Fine Gael)
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Question 94: To ask the Minister for Finance his views on allowing the financial services or Insurance Ombudsman examine warranty type situations (details supplied) in view of the fact that they are not subject to an appeals system at present; and if he will make a statement on the matter. [12381/09]

Brian Lenihan Jnr (Dublin West, Fianna Fail)
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I presume the Deputy is referring to Homebond who provides structural defect cover for certain new homes in association with the Construction Industry Federation.

The Financial Services Ombudsman (FSO) deals with consumer complaints about financial service providers. The Homebond Insurance Scheme is regulated by the Financial Regulator and a consumer can contact the Financial Services Ombudsman regarding unresolved complaints about their individual dealings with all financial service providers. It is a free service to the complainant.