James Reilly (Dublin North, Fine Gael)
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Question 382: To ask the Minister for Social and Family Affairs if a premises could be identified in Balbriggan to accommodate both the community welfare offices and the unemployment exchange in Balbriggan; and if she will make a statement on the matter. [46308/08]

Mary Hanafin (Dún Laoghaire, Fianna Fail)
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Service in Balbriggan was provided through the Social Welfare Branch Office, provided by a Branch Manager under contract to the Department. The Branch Manager retired on 28 November 2008.

The Department is working closely with the Office of Public Works with a view to acquiring a new premises in Balbriggan for the establishment of a new social welfare local office as soon as possible. This process is ongoing.

In the meantime special arrangements have been made put in place for both existing and new claimants.

New Claims

People making new claims can contact the Department at a special locall number 1890 22 55 77 and make the claim over the phone. They can obtain an application form at the Balbriggan Citizens Information Service and post the completed form to the Department's office at the Northside Civic Centre, Bunratty Road, Coolock. Alternatively, they can call in person to the Northside Office in Coolock.

Existing Claims

Existing customers will continue to receive their payments at the local post offices in Balbriggan as before. Any enquiries on their existing claims can be made by phone to our Coolock office at 01 8661000. Monthly signing has been suspended until premises in Balbriggan can be acquired.

Information

People seeking information on social welfare schemes can contact the Balbriggan Citizens Information Service at George's Square, Balbriggan or by calling the Department's Information locall number 1890 66 22 44.

These arrangements are being monitored on an ongoing basis to ensure that there is continuity of service to the people of Balbriggan.