Leo Varadkar (Dublin West, Fine Gael)
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Question 189: To ask the Tánaiste and Minister for Enterprise, Trade and Employment if she will request the Companies Registration Office to provide a telephone help line or e-mail helpline to assist people making an application; and if she will make a statement on the matter. [34021/08]

John McGuinness (Carlow-Kilkenny, Fianna Fail)
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The Companies Registration Office (CRO) has a dedicated Information Unit to assist the public. The Unit operates a telephone helpline which can be contacted at 01 8045200 and Lo Call: 1890 220 226. The CRO also has a dedicated e-mail address, info@cro.ie., to assist the public.

In addition, the CRO has a public office where callers can get information on their filing obligations. The address of the Public Office is Parnell House, 14 Parnell Square, Dublin 1.

Leo Varadkar (Dublin West, Fine Gael)
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Question 190: To ask the Tánaiste and Minister for Enterprise, Trade and Employment the length of time it takes the Companies Registration Office to process an application to register a new company, change directors or change the company name; her views on this time for processing; and if she will make a statement on the matter. [34022/08]

John McGuinness (Carlow-Kilkenny, Fianna Fail)
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The target for processing applications to register a new company made through the "CRO disk" scheme is 5 working days. At present, and provided all required information is in order, such applications are processed within 24 hours of receipt.

Over 90% of applications are received using this scheme. The target for processing paper-based applications is 15 working days provided all documentation is in order. At present, such applications are processed within 48 hours of receipt.

The registration of forms conveying changes in director details takes approximately 2 weeks at present. Processing times vary in accordance with the volume of submissions received.

Applications for a change of company name are generally processed within 7 working days provided all relevant information is submitted.