Joe Costello (Dublin Central, Labour)
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Question 123: To ask the Minister for Social and Family Affairs the steps she is taking to resolve the industrial relations dispute between clerical staff and her Department. [24782/08]

Mary Hanafin (Dún Laoghaire, Fianna Fail)
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The Civil Public and Services Union is currently in dispute with my Department in relation to a claim for the extension of the flexible attendance bands. The industrial action being taken involves non co-operation with lunchtime opening in the Department's local offices and a ban on answering phones at lunchtime. Every effort is being made by the Department to minimise inconvenience to the public arising as a result of the industrial action and to bring about a resolution of the dispute. In this regard, officials from my Department recently attended two meetings in the Labour Relations Commission. A further meeting in the Labour Relations Commission has been arranged.