Mary Upton (Dublin South Central, Labour)
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Question 59: To ask the Minister for Health and Children if her attention has been drawn to the fact that the health repayment scheme administrators make telephone calls to elderly claimants, such as in the case of a person (details supplied) in Dublin 8; her views on whether this practice is fair and acceptable; and if she will make a statement on the matter. [21528/08]

Mary Harney (Dublin Mid West, Progressive Democrats)
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The Health Service Executive (HSE) has responsibility for administering the Health Repayment Scheme and the information sought by the Deputy relates to matters within the area of responsibility of the Executive.

The HSE has informed my Department that the Scheme Administrator has taken a proactive approach to clear the large amount of deficient claims submitted under the scheme. The majority of these claimants would have received multiple letters seeking additional information and follow up phonecalls.

My Department has requested the Parliamentary Affairs Division of the Executive to arrange to have the matter investigated and to have a reply issued to the Deputy.