Written answers

Tuesday, 19 February 2008

Department of Justice, Equality and Law Reform

Departmental Correspondence

9:00 pm

Photo of Róisín ShortallRóisín Shortall (Dublin North West, Labour)
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Question 657: To ask the Minister for Justice, Equality and Law Reform his views on establishing a TD helpline for the purpose of facilitating TDs in dealing with immigration cases, in view of the severe difficulties being encountered in endeavouring to communicate with relevant officials in his Department. [6536/08]

Photo of Brian Lenihan JnrBrian Lenihan Jnr (Dublin West, Fianna Fail)
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I'm sure the Deputy will be aware that the level of migration into the State has increased dramatically in recent years and that this has led to a significant increase in the workload of the Irish Naturalisation and Immigration Service.

I can inform the Deputy that, in response to the difficulties being experienced by TDs, the Irish Naturalisation and Immigration Service propose to establish an e-mail response system specifically for e-mail enquiries by TDs and Senators. It is envisaged that the majority of e-mails would be responded to within 10 working days.

Arrangements for this measure are being put in place at present and when all the necessary resources are in place a communication will issue to all TDs and Senators about the commencement of the e-mail response system.

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