Written answers
Tuesday, 4 December 2007
Department of Community, Rural and Gaeltacht Affairs
Departmental Offices
9:00 pm
Leo Varadkar (Dublin West, Fine Gael)
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Question 400: To ask the Minister for Community, Rural and Gaeltacht Affairs if his Department has carried out a study of opening hours of public offices under the control or remit of his Department; and if he will make a statement on the matter. [31999/07]
Leo Varadkar (Dublin West, Fine Gael)
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Question 402: To ask the Minister for Community, Rural and Gaeltacht Affairs the opening hours of his Department's public offices and public phone lines and if they close for lunch; and if he will make a statement on the matter. [32049/07]
Leo Varadkar (Dublin West, Fine Gael)
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Question 403: To ask the Minister for Community, Rural and Gaeltacht Affairs the opening hours for the public offices and telephone lines and if they close for lunch for each of the agencies and State bodies that are under the control of his Department; and if he will make a statement on the matter. [32064/07]
Éamon Ó Cuív (Galway West, Fianna Fail)
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I propose to take Questions Nos. 400, 402 and 403 together.
As reflected in its Customer Charter, the opening hours for my Department, including the operation of the public telephone lines, are as follows:
Monday –Thursday: 9.15a.m.–5.30p.m.
Friday: 9.15a.m.–5.15p.m.
I can confirm that the offices for my Department are open during lunch and that the public telephone lines are also operated during lunch. My Department reviews its opening hours and the quality of its telephone service through customer consultation.
The opening hours and operation of the public telephone lines for the bodies that fall within the ambit of my Department are as follows:
| Agencies | Public Office Opening Hours | Lunch time (open or closed) | Telephone Lines Operating Hours |
| An Coimisinéir Teanga | Mon–Thurs | Variable | Mon–Thurs |
| Dormant Accounts Board | Not applicable (no public office) | Not applicable, (no public office) | Mon–Thurs |
| An Foras Teanga comprising: | |||
| Foras na Gaeilge | Mon–Thurs | Variable | Mon–Thurs |
| Tha Boord o Ulster Scotch | Mon–Fri | Open | Mon–Fri |
| Office of Commissioners of Charitable Donations & Bequests | Mon–Thurs | Monday–Friday | Mon–Thurs |
| Pobal | Mon–Fri | Open | Mon–Fri |
| Údarás na Gaeltachta | Mon–Fri | Closed | Mon–Friday |
| Waterways Ireland | Mon–Thurs | Open | Mon–Thurs |
| Western Development Commission (WDC) | Mon–Fri | Open | Mon–Fri |
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