Written answers
Wednesday, 21 November 2007
Department of Health and Children
Complaints Procedures
9:00 pm
Damien English (Meath West, Fine Gael)
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Question 176: To ask the Minister for Health and Children the number of complaints received by her Department in 2005, 2006 and to date in 2007 by members of the public; and if she will make a statement on the matter. [30202/07]
Mary Harney (Dublin Mid West, Progressive Democrats)
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I assume the Deputy's question refers to complaints about the service provided by my Department. The number of written complaints received in the Customer Services Unit in my Department from members of the public in the context of the customer charter was ten in 2005; zero in 2006; and one to date in 2007.
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