Jack Wall (Kildare South, Labour)
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Question 117: To ask the Minister for Health and Children if she will set up an independent complaints procedure for patients; and if she will make a statement on the matter. [29987/07]

Mary Harney (Dublin Mid West, Progressive Democrats)
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There are currently no such proposals in this area. I would point out that there is a range of provisions in legislation to address circumstances where complaints arise. I refer to: Part 9 of the Health Act 2004 and the Health Act 2004 (Complaints) Regulations 2006; The Disability Act 2005; The Mental Health Act 2001 (Approved Centres) Regulations 2006; The Medical Practitioners Acts 1978 to 2007; The Nurses Act (1985); Health and Social Care Professionals Act 2005; and The Pharmacy Act 2007.

In relation to Part 9 of the Health Act 2004, I would point out that a complainant is also entitled to refer his or her complaint to the Ombudsman or Ombudsman for Children, as appropriate, where he or she is dissatisfied with the recommendation made or any of the steps taken by the Health Service Executive or service provider in relation to the complaint.

The Commission on Patient Safety and Quality Assurance was established by me in January this year to develop clear and practical recommendations to ensure that quality and safety of care for patients is paramount within the health care system. The Commission is due to report to me next June. Should there be any recommendations made by the Commission in relation to the handling of complaints from patients, I will be happy to consider them.