Written answers

Tuesday, 26 June 2007

Department of Communications, Energy and Natural Resources

Legislative Programme

10:00 pm

Photo of Róisín ShortallRóisín Shortall (Dublin North West, Labour)
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Question 789: To ask the Minister for Communications, Energy and Natural Resources his plans to introduce legislation to compel utility companies to provide contact details and identification on their various on-street infrastructure boxes in order that vandalism, graffiti and so on can be more readily reported and dealt with by the company in question. [17486/07]

Photo of Eamon RyanEamon Ryan (Minister, Department of Communications, Energy and Natural Resources; Dublin South, Green Party)
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Maintenance and upkeep of infrastructure is a day to day operational matter for the companies and not one in which I have a function. I am advised that ESB has an infrastructure maintenance programme for the continual upkeep of its MV Substations and Unit Substations as well as all minipillars, including inspection and necessary repairs. The contact number for ESB Networks, 1850 372 999, is widely publicised and is the first regular point of contact for customers wishing to report any issue regarding ESB infrastructure. ESB are also introducing a new danger notice on all substations and minipillars which will include the ESB Networks emergency numbers.

Bord Gáis Éireann (BGÉ) is committed to the highest standards of safety which includes national safety and emergency awareness campaigns across television, radio and print media where the company's 24-hour gas emergency number, 1850 20 50 50, is highlighted to the public. The emergency number is also very prominently displayed in the telephone directories. The awareness policy also includes the display of the 24-hour emergency number on BGÉ's infrastructure installations, where feasible. For domestic supplies the emergency contact number is on every bill, which has been found by BGÉ to be most effective.


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