Written answers

Tuesday, 27 March 2007

Department of Communications, Energy and Natural Resources

Telecommunications Services

11:00 am

Photo of Bernard DurkanBernard Durkan (Kildare North, Fine Gael)
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Question 367: To ask the Minister for Communications, Marine and Natural Resources the action or actions he has taken or proposes to take to protect the consumer in the event of a repeat of a cessation of telecommunication services similar to that which affected Smart Telecom subscribers; if he has given direction, made regulations or issued instructions, directly to, or through the regulator with a view to preventing such a recurrence; and if he will make a statement on the matter. [11544/07]

Photo of Noel DempseyNoel Dempsey (Meath, Fianna Fail)
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Statutory responsibility for the regulation of the electronic communication sector rests with the independent regulator, the Commission for Communications Regulation (ComReg), under the Communications Regulation Act 2002 and the Regulations transposing the EU Regulatory Framework for Electronic Communications Networks and Services.

As Minister with responsibility for policy in the sector, I was concerned about the disruption and inconvenience caused to so many customers and I understand ComReg has put a protocol in place to protect customers should such a similar situation arise in the future.

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