Written answers

Tuesday, 6 March 2007

Department of Communications, Energy and Natural Resources

Telecommunications Services

11:00 pm

Photo of Tommy BroughanTommy Broughan (Dublin North East, Labour)
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Question 340: To ask the Minister for Communications, Marine and Natural Resources if he will introduce measures to strengthen the representation of consumers in the regulation of the telecoms sector; if he has met ComReg or key telecom operators on this issue; and if he will make a statement on the matter. [8897/07]

Photo of Noel DempseyNoel Dempsey (Meath, Fianna Fail)
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As the Deputy is aware, the area of consumer protection falls within the remit of my colleague the Minister for Enterprise, Trade and Employment and the Office of the Director of Consumer Affairs.

The Commission for Communications Regulation, ComReg, is charged with the investigation of complaints from consumers in relation to the supply of and access to electronic communications networks, electronic communications services and associated facilities, and has as one of its objectives, the promotion of the interests of users within the European Communities. ComReg is independent in the exercise of its functions.

The Deputy will be aware that the Communications Regulation (Amendment) Bill, 2007 which is currently before this House, will strengthen ComReg's enforcement powers so that it can better achieve one of its primary functions, which is the promotion of competition. A competitive electronic communications market offers benefits to consumers in terms of attractive and transparent pricing, a wide range of choice in terms of services and suppliers and high quality services and products.

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