Marian Harkin (Sligo-Leitrim, Independent)
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Question 552: To ask the Minister for Education and Science the criteria used by her Department to investigate an appeal under the Education Act 1998 (details supplied). [4896/07]

Mary Hanafin (Dún Laoghaire, Fianna Fail)
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My Department received a complaint from the person referred to by the Deputy in late 2005. In accordance with my Department's procedures, details of the complaint were sent to the Board of Directors of the school for their views. On the basis of the information supplied by the complainant, the response received from the school authorities, and the time period which had elapsed since the initial incident (May 2000) my Department determined that reasonable efforts were made by the school to deal with the complaint. My Department deemed that it was not appropriate to extend its review beyond that point.

The complainant was notified in writing of my Department's decision, and was advised that if she remained dissatisfied with the decision it was open to her to refer to the matter to the Office of the Ombudsman.