Written answers

Tuesday, 20 June 2006

Department of Communications, Energy and Natural Resources

Telecommunications Services

10:00 pm

Photo of Pat RabbittePat Rabbitte (Dublin South West, Labour)
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Question 260: To ask the Minister for Communications, Marine and Natural Resources if, in view of the indications of continuing significant levels of consumer dissatisfaction with Internet service providers levels of service and the conclusion of his Department in its January 2006 discussion paper, Broadband Demand, he will consider consumer rights legislation specific to the telecommunications and broadband sector empowering and giving rights to consumers in view of the prevalence of dominance and the absence of competition in the sector; and if he will make a statement on the matter. [23530/06]

Photo of Noel DempseyNoel Dempsey (Meath, Fianna Fail)
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I have no plans for consumer legislation specific to the telecoms area and have no function in this area. The area of consumer protection falls within the remit of my colleague the Minister for Enterprise, Trade and Employment and the Office of the Director of Consumer Affairs.

In addition, the Deputy may be aware that the objectives of the Commission for Communications Regulation, ComReg, in relation to the provision of electronic communications networks, electronic communications services and associated facilities, include both the promotion of competition and the promotion of the interests of users within the European Communities. ComReg is independent in the exercise of its functions.

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