Written answers
Thursday, 23 February 2006
Department of Communications, Energy and Natural Resources
State Agencies
4:00 pm
Martin Ferris (Kerry North, Sinn Fein)
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Question 100: To ask the Minister for Communications, Marine and Natural Resources if his attention has been drawn to the fact that there have been a number of complaints from ESB customers regarding employees of the company contracted to carry out meter inspections (details supplied); and if he will make a statement on the matter. [7525/06]
Noel Dempsey (Meath, Fianna Fail)
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The issue of ESB meter inspections is a day-to-day operational matter for the ESB and not one in which I have a function. However, in order to be helpful to the Deputy, I wish to point out that the ESB customer complaints arbitrator, ELCOM, deals with unresolved complaints relating to metering. The arbitrator's recommendations are binding on ESB but are not binding on customers, who can take whatever further action they wish.
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