Richard Bruton (Dublin North Central, Fine Gael)
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Question 371: To ask the Minister for Communications, Marine and Natural Resources if the energy regulator has put in place a customer charter; and if the regulator is subject to referral to the Ombudsman. [2808/06]

Noel Dempsey (Meath, Fianna Fail)
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The Commission for Energy Regulation published its quality customer service charter in May 2004 and this is available on the commission's website. I can confirm that under the Ombudsman Acts, the commission is not included in the list of Departments of State or other persons who are subject to investigation by the Ombudsman.