Jim O'Keeffe (Cork South West, Fine Gael)
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Question 672: To ask the Minister for Communications, Marine and Natural Resources if there is an obligation on Eircom to provide telephone service to applicants within a reasonable time of making an application; his views on a reasonable timeframe; and the redress available to applicants if service is not so provided. [2317/06]

Noel Dempsey (Meath, Fianna Fail)
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Responsibility for the regulation of electronic communication service providers rests with the independent regulator, the Commission for Communications Regulation, ComReg, under the Communications Regulation Act 2002 and the regulations transposing the EU Regulatory Framework for Electronic Communications Networks and Services.

The European Communities (Electronic Communications Networks and Services) (Universal Service and User's Rights) Regulations 2003, transposed as SI 308 of 2003, places an obligation on the designated universal service provider, Eircom, to ensure that a defined minimum set of services of specified quality are available to all, independent of their geographical location, at an affordable price. In accordance with this provision an operator designated to meet universal service obligations must meet all reasonable requests for connection to the fixed public telephone network.