Written answers
Tuesday, 12 October 2004
Department of Justice, Equality and Law Reform
Garda Equipment
9:00 pm
Seán Crowe (Dublin South West, Sinn Fein)
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Question 340: To ask the Minister for Justice, Equality and Law Reform the approximate time it takes for a garda to log on to the PULSE system; the difficulties being experienced and the discussions he has had with the relevant authorities to resolve the ongoing problems relating to the system. [24572/04]
Michael McDowell (Dublin South East, Progressive Democrats)
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I am advised by the Garda authorities that, based on a random survey of users during the period 4 to 7 October, the average log-in time to PULSE was 22.54 seconds. Given that part of the log-in process involves assigning specific access privileges and retrieving details of recent searches and transactions for each user, this log-in time is regarded as very satisfactory.
I am also advised that a recent temporary deterioration in system response time, which was due to the upgrade of some third party software associated with PULSE, has been addressed and resolved. The average log-in times cited above are an indication of the stabilised response times.
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