Willie Penrose (Westmeath, Labour)
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Question 70: To ask the Tánaiste and Minister for Enterprise, Trade and Employment the role of the recently established consumer strategy group; when it is expected that it will publish a final report; if interim reports are expected; and if she will make a statement on the matter. [13830/04]

Mary Harney (Dublin Mid West, Progressive Democrats)
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The role of the consumer strategy group, which I established this March, is to advise and make recommendations for the development of a national consumer policy strategy which will provide consumers with the knowledge, information and confidence to be demanding of quality, service and value; ensure consumers are well informed of their rights and have effective and speedy means of redress in the event that those rights are denied; give consumers a powerful voice and effective representation and input in the development of policy proposals at national and local level; ensure the views of consumers are heard and taken into account in national debate on relevant business, trade and social policy issues; and promote among product and service providers best practice in the delivery of quality customer service and value for money and an appreciation of the contribution satisfied consumers make to the growth and development of business.

The consumer strategy group is due to produce a final report by the end of 2004. The group may produce such interim reports to me as it considers appropriate. I see the establishment of this group as a significant initiative designed to improve and promote consumer rights in Ireland. I want to encourage and see develop in Ireland a culture where consumers are confident and insistent in demanding value and quality at all times.