This industry claimed to be short of money and to be unprofitable which gave us the impression that it provided a benevolent public service simply because it was concerned about our well-being. I was always a bit sceptical about that position. One picked up the clear impression that the industry was not in business but was running a social service. The lifestyles of those involved in the industry suggest that most of them seemed to do fairly well from this social service. We were told no money was being made, but the truth was that no effort was being made since it was too easy to do things a certain way.