Seanad debates
Wednesday, 5 November 2003
Insurance Industry Reform: Motion.
It is quite clear that a political priority is not being addressed in the way it should. One of the issues that arises regularly relates to fraudulent claims, which are a disgrace. However, it would have helped if the insurance industry had stirred itself years ago to contest every claim it suspected was fraudulent rather than taking the easy route of paying out and passing on the cost to their customers in the form of higher premiums. The industry did that for years, particularly in the cases of public bodies. Local authorities ended up with massive bills for public liability insurance as a result of claims many of which were manifestly fraudulent. Senator Minihan will be aware of a couple of cases in Cork which involved the successful prosecutions of people who were actually telling people where the hole they could fall into was located. They made a sideline out of it but ended up being convicted. The real tragedy is that everybody knew many claims were fraudulent but the best way to have proved it was via the courts. Most insurance companies adopted a policy over many years of not contesting such claims. If small amounts of the order of €2,000 were involved, it was seen as less troublesome and expensive to pay up. Insurance companies entirely forgot the fact that there are a great many honest, decent people in this country. One company has finally offered people a way in which to tell it about fraudulent claims and has received hundreds of calls. When the insurance industry realised what the public thought of it, it finally dawned on its members to ask the public to assist in dealing with fraudulent claims.
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