I do not believe we will see the implementation of an integrated ticketing system based on my experience of booking a ticket by plastic card with Irish Rail. If we are to develop an integrated ticketing system as the Minister, other Members of the House and I would wish, the existing system will have to be addressed. If one wants to book a train ticket in advance by credit card, one telephones Heuston Station but the staff will not take the details over the telephone. One must fax them to Heuston Station where a staff member then faxes them to the offices in Abbey Street where the paperwork is done. They are then communicated to Heuston Station via telephone and a staff member in the station faxes the customer details of the reference number. One then collects one's ticket at the station. I had this experience, except that when my children went to collect their tickets they were not there. They were told to go to the back of the queue and buy more tickets. When I rang the station the following Monday morning, a staff member asked me what the trouble was given that my credit card had not even been debited and, therefore, what was I complaining about.