The mandatory fees for the processing of FOI requests are totally out of proportion to the spirit of the original Act. Of course there are costs, but there are considerable gains. In March 2002, PA Consulting Group presented the Minister for Finance with a report on the evaluation of the progress of the strategic management initiative. The consultants found that the degree of openness achieved under FOI is such that information is now routinely available to the public without any recourse to the Act whatsoever. Many officials do not need recourse to existing FOI provisions, such has been the change in the public service culture in five years.