Dara Calleary (Mayo, Fianna Fail)

I do not disagree. We have all done oral hearings and they are very important. As the Deputy said, it is about seeing the white of a person's eye and having that interaction. There is a mix of the traditional oral hearing and the other options available to get a decision quicker and get through the process quicker. I assure the Deputy I do not intend to discourage the use of oral hearings. They are an important part of the process.

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