Dáil debates

Tuesday, 24 June 2025

Ceisteanna Eile - Other Questions

Public Transport

9:20 am

Photo of Darragh O'BrienDarragh O'Brien (Dublin Fingal East, Fianna Fail)

I propose to take Questions Nos. 97, 98 and 102 together.

I thank an Teachta Ó Cearúil. For background, the next generation ticketing project, led by the NTA, is for a new, modern public transport ticketing system that will facilitate a variety of payment methods for passengers, including contactless.

In April 2024, the NTA with Government approval entered into a multiyear framework agreement for next generation ticketing with Indra Sistemas S.A. to deliver this project. The initial focus is on the greater Dublin area and it will be rolled out across four phases. This is a major, complex project, with a capital cost of over €160 million - €160 million in Exchequer funds is being invested in this project - to implement it in the greater Dublin area alone, covering the costs of the enabling works to install new equipment for transport operators and the costs for the NTA team delivery team overseeing the project.

Phase 1 of the project in the greater Dublin area is due to launch in summer 2027. I am happy to be able to give that date. We will need to keep a close eye on the progress being made. That will be significant because it will test contactless payment on a small number of new validators or ticket machines. Phase 2 will be ready for summer 2028, allowing passengers on Dublin Bus and Luas services to use the next generation ticketing technology, including contactless payments on validators.

The NTA and Indra are currently planning phase 3, which is implementation across Iarnród Éireann's train services, and phase 4, which is implementation on commuter bus services in and out of Dublin. The NTA will be in a better position to provide timelines once planning is complete.

The timelines are not bad. It is summer 2027 for phase 1. I would like to see that shortening for phases 2, 3 and 4. The fundamental thing is to get the IT system in place. This will be account-based as well. It will be better than the system in Britain, which people might be used to if they use tap-on and tap-off, because they will also be able to have accounts. I am interrogating those timelines.

This would be transformative for our transport system across all bus, rail, Luas and DART services. In the meantime, and as an interim measure, Iarnród Eireann already provides for passengers to download a QR code to their phone, removing the need for a physical ticket on longer journeys. Obviously, we have the Leap card as well, which I use. In addition, the NTA's barcode-based app, TFI Go, already allows customers to buy a range of tickets for bus services outside Dublin, including on all Bus Éireann public service obligation services, Dublin commuter routes operated by Go-Ahead Ireland and all local link rural services nationwide. As part of the young adult fares scheme, 27 private bus operators already sell their tickets on the TFI Go app.

It is good news that this is being advanced. It is a significant investment on behalf of our people, but it is a critical project. I am not at all questioning the complexities involved, but I want to interrogate those timelines further. If we can get phase 1 going by summer 2027, I would be content with that. However, I am not sure I want to wait until summer 2028 for phase 2. I do not yet have timeframes for phases 3 and 4. I will meet with the NTA to discuss this matter shortly. I have already met with the NTA a number of times in respect of it. The Government is committed to this. I want to see it in place; done correctly, obviously, and in a timely fashion.

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