Richard Boyd Barrett (Dún Laoghaire, People Before Profit Alliance) | Oireachtas source

I will certainly do that. The other case I mentioned is also complex. I will not go over the details again but, just to be clear, it concerns a woman with cancer whose husband cannot turn down the heat and so has big bills. Because she is on illness benefit, she is not entitled to fuel allowance and, therefore, got none of the extra payments for that allowance. This is terrible stuff.

The husband of that woman has been in my office about six or seven times saying he cannot get a face-to-face meeting with the CWO. I am not criticising the CWO because I am sure that CWO is overrun. The Minister is right they are humane people but the problem is, once upon a time it was possible yo meet the humane person. Now there are loads of barriers to getting meetings. What the Minister describes is not what it used to be. It has changed and it is not a good change. When it was possible to queue up and see the CWO on the day was better than what we have now.

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