Heather Humphreys (Cavan-Monaghan, Fine Gael) | Oireachtas source

To be very clear, I want to see volunteers back. The CIB has assured me the contribution of volunteers continues to be highly valued. The role of the volunteer is still seen as central to the delivery of the service. Volunteers have been returning on a phased basis since mid-2022. The CIB advises me that to date 120 volunteers have returned to support the delivery of the citizens information centres throughout the country. There are some volunteers who have not come back since Covid. It is important that we make sure there are services for people. The most important thing is that there is someone to answer their questions. There are eight regional citizen information service companies. They are all independent. Some seem to be getting on with their work without any issue. There seem to be problems with others. The CIB is engaging with the eight regional companies on the continued return of volunteers. I want to see this happen. I will be keeping a close eye on this. I will leave it at that.

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