Michael McGrath (Cork South Central, Fianna Fail) | Oireachtas source

On the numbers, the figure of 93% was reached by including the 7,100 pre-examination cases, which go back a number of years. We teased all of this out on Committee Stage. The figure in the current examination is 10%, which is more than 3,000 customers who have still not received redress and compensation. The banks know who they are, their name, their address, their mortgage account number and how much they are owed, yet they remain unpaid and out of pocket to this day, which is not acceptable. We and, more importantly, the people who were affected need the Minister and the Central Bank to inform them when they will get their money back. The issues of accountability and the outstanding disputed cases will have to be resolved, which will take time, but these are identified cases, of which there are still more than 3,000, or 10%.

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