Mary Butler (Waterford, Fianna Fail) | Oireachtas source

Once again, I feel compelled to raise the matter of the CervicalCheck helpline. Last week, I asked the Taoiseach whether the Government was satisfied with the response rates and staffing levels and whether calls were being answered as a matter of priority. Like Deputies on the Government side, Members on this side of the House are being contacted in all our constituency offices by people who are still waiting to be called back. I understand that it takes a while to get people's medical history and have the right information for them when they are called back. Some people are distressed and upset because they have waited eight or nine days to be called back. We are three weeks in and people are still very distressed. Does the Government intend to provide more staff to cope with the number of calls being made to the call centre?

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