Catherine Murphy (Kildare North, Social Democrats) | Oireachtas source

Since I raised the issue, a range of people have come forward with similar scenarios and the same complaint has been made to the Committee of Public Accounts by way of letter, as I discovered this morning. It will be included in the correspondence to be dealt with. I hear from people that no referrals are happening. It appears that it is just about keeping people on the books for Turas Nua. I am not prepared to dismiss complaints made to me by members of the public who, at the end of the day, are the end-users of the service. When they come with convincing stories about their treatment, the Department has an obligation to follow up on them. There appears to be too many of them to ignore the issue, as appears to be the case from even a cursory glance of some of the things on the Internet.

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