Catherine Murphy (Kildare North, Independent) | Oireachtas source

That requires investment in, for example, IT systems that communicate with each other. If a patient is left on a trolley in an ambulance because there is no hospital trolley or bed available, that essentially is a productivity issue in terms of the use of an ambulance. Everything must fit together. The Norwegian system, which includes a huge public service platform that is based on a good IT system, has produced gigantic savings, but they had to invest heavily in it.

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