People recognise that if we proceed in the spirit and to the letter of the agreements we have reached, then there are prospects for us to make the changes. These changes must be made, otherwise we will put at risk the very services on which the vulnerable and those who require them depend. It is unacceptable in the situation in which we find ourselves not to be able to demonstrate the sort of flexibility and best practice approach across all levels of the service to ensure that with the money available from taxpayers, we minimise disruption of the services for those who require them and that we can improve services by taking on many of the technologies and practices which are evident in parts of the service but, unfortunately, not uniformly so across all aspects of the public service.

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