Joe Costello (Dublin Central, Labour)

I thank the Minister for his reply, but I would have thought this matter was more appropriate to the Minister since he is responsible for the overall policy. It would seem appropriate to have a code of conduct operating in the aviation industry in relation to refund of charges that are appropriate to the authority itself and appropriate to the Government if somebody has cancelled or there is a no show. Some airlines have their own adiministrative charges which incorporate this area and some make one level of return and others make none. There is no policy. The Minister should impose policy in this area and it is appropriate that we have a code of conduct that extends to all airlines. The sum of €28 million is a sizeable sum. The National Consumer Agency has determined that the only way it can deal with this matter is to go to the High Court. I would like the Minister to intervene in this matter.

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