Róisín Shortall (Dublin North West, Labour)

In her reply, the Minister made no reference whatsoever to what is happening in branch offices. That is where the longest waiting times are, whether for unemployment benefit or unemployment assistance. It is all very well talking about having extra staff at local offices but that will do nothing to improve the situation in branch offices. What does the Minister intend to do in order to reduce waiting times to a reasonable period?

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