Noel Dempsey (Meath West, Fianna Fail)

Undoubtedly, the frequency and more particularly the reliability of a service are extremely important. I refer to frequency in the sense that one can predict when a bus will come. Once this is available to customers, people are encouraged to use the service. For example, on some of the quality bus corridors, QBCs, the service is reliable, there is the same headroom between each bus and so on. When such certainty exists, people use the service and in some cases this can result in an increase in usage of up to 40%. Consequently, there is a need for major change in the manner in which Dublin Bus operates. There is no question about that. Matters such as the frequency of the service, the operation of the networks, co-ordination of the services along the core corridors, direct routing and additional cross-city services all will be extremely important, as will real-time information in order that people will know when and where a particular bus will come. All such measures will be important in efforts to increase usage.

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