Cathal Crowe (Clare, Fianna Fail)
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My time has run out. I suggest the service make that change. I have given one example, but have as others have said there have been accidents in my county where people have waited two and half to three hours. There is radio silence from the National Ambulance Service. The service has fantastic paramedics and no one is criticising that. They are great when they arrive, but the issue is the procedure for getting them. I suggest the service needs a secondary or tertiary communication level so that if an ambulance is delayed the person who has called is told the service has run into a problem and can monitor the situation on site. I do not think it should take a second, third or fourth 999 call to elicit that information.