Ms Kate Duggan:

I will return to the piece around child protection. On the basis of information known to us or our staff at a particular point, difficult decisions must be made all the time. If as a society we want to do more to protect children and promote their safety, we are reliant on other people. Where they have any concern about a child, we need them to come forward. We must ensure that when they do come forward with a concern, it is taken seriously. That is certainly what we are trying to promote within the agency as we increase our staff, including the number of social workers, and accelerate the digital transformation, which allows more time for our business supports and allows our administrative and social work staff to answer the phone. If somebody in a community sees something, we must listen to them. As the Deputy said, we must respond quickly. Circumstances change and information that may be unknown to us at a particular point may become known. The important part is that when it becomes known, we respond.