Mr. Trevor Keegan:

That happened only a few months ago. We agreed processes should probably get more involved and be more open and frank to weigh some of the flannel, such as heading to the grievance procedure too quickly. In the middle of all that, however, we were hit with the religious programmes being outsourced. The Department effectively closed and one person was going to oversee its commissions. This was when we were trying to get a HR reset.