Mr. Feargal Ó Coigligh:

Back in the day - and I think this was an issue those in the Arts Council addressed - they felt that their advisers were advising them not to go for an off-the-shelf system and that they should develop a bespoke system. I believe this was one of the fundamental original sins of the whole project and that it became a system that was far too complex for the Arts Council's needs. There was project creep and too many cooks. The scope of what they got, and what they intended to do, began to spread and spread instead of simplifying it. It was doomed from early on. Ms O' Hara has looked at this in detail.

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