Nicole Ryan (Sinn Fein)
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Turning to Ms Nugent, and I know she is new to the role, we have seen how the word "culture" is used here as a scapegoat, especially among medical professionals. We have seen it used by HIQA, and it has been stated that the issue is the need to change the culture. How, though, will the culture be changed when the core is rotten? I ask this because it starts at the core and feeds out. It was mentioned the staff are brilliant, they are doing the work, they have mechanisms to raise issues and the hospital wants to hear about the issues. What it sounds like is that management did nothing about these issues when they were raised by the staff. How is this culture being fixed? It is not going to happen overnight.