Manus Boyle (Fine Gael)
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The reason BIM is seeing that is people are just hanging on by their fingernails. They are trying to cut costs at all levels. The only way to do that is to mechanise. That day at the Niall Mór centre, I found sheer frustration in the room about how long it took. Hopefully, as Ms Bocquel said, the new grant scheme application now being done on a mobile phone means it will be much simpler but from talking and listening to people in the room that day, it was very frustrating that the process was going on and on and they were trying to get answers.