Aengus Ó Snodaigh (Dublin South Central, Sinn Fein)
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Over the years, I have received quite a number of complaints about artists struggling with the system trying to deal with applications. Obviously that is worse if the Arts Council is dealing with a lot more money and staff. The witnesses also mentioned that part of the work on the system that was intended was not only around the customer interface or management but also finance which I presume is also HR.